What our customers say

Date: Sat, 24 Dec 2011

Customer Name: Said persson

Product: LG 5010 remote control

Comment: Hello I have got my remote control five days ago.

Thank you and everything is ok.

Best regards said persson

Date: Sat, 24 Dec 2011

From: Mike Bray

Thank you for you excellent and extremely prompt service, the remote control arrived on Weds 21st, much appreciated!

Wishing your a Merry Christmas & Happy New Year.

Regards,

Mike Bray

Date: Wed, 14 Dec 2011

From: Tommy Gargan

Many thanks. The control arrived yesterday. It was really well packaged and

in immaculate condition. Thanks for a great service, it lived up to all the

feedback on your website.

Tommy

Date: Fri, 9 Dec 2011

From: IAIN MACLEOD

To: sales@charleshyde.co.uk

Just to say thanks

Nice speedy delivery & having the new replacement remote just the job.

Many Thanks

Iain MacLeod

Date: Fri, 2 Dec 2011

From: David

I am just replying to thank you for your excellent service

If i require any further products i will have no hesitation in purchasing them from you.

David

Date: Fri, 25 Nov 2011

From: Chris & Peter Evenblij

package has arrived today, remote working !!

can use this surround amplifier again, after some years

thanks,

Peter

Date: Wed, 23 Nov 2011

From: Roger Watson

Ordered Remote Control at 4.30pm 22/11/11 received first post this morning excellent service.

Thank you very much for such prompt service for all staff involved.

Will definitely recommend your Company.

Wish all service Company's were like yours

Thanks

Roger Watson

Date: Mon, 21 Nov 2011

From: Penny Staines

To: <sales@charleshyde.co.uk>

Hi There

Just wanted to let you know how pleased and impressed I was with your handling of the above order

for a remote control. Having placed my order at 4.15pm on a Friday, I didn't expect to receive the

remote so quickly, but it arrived on Saturday, expertly wrapped, and with complimentary sweets as

well!

Many thanks.

Penny Staines

Date: Fri, 18 Nov 2011 1

From: e-mail P.East

Ref Web 8537 -

Received order today and would like to thank you for your efficient service and helpful

manner.

Kind Rgds

P.East

Date: Fri, 11 Nov 2011

From: Guy Womack

Dear Sirs

Many thanks for the impressive next day order of the new remote control. It works well!!

However you ought to know that the 2 batteries needed for this model should have been

AAA size not the AA ones that you sent. No need to worry however as I had some AAA batteries

in stock and I will use the ones delivered for some other use in the near future.

Thanks again.

Guy Womack

CHS Has noted Battery size and corrected for future customers, thank you for pointing this out.

Date: Fri, 11 Nov 2011

From: j-whitcombe

Recieved today,

thanks for the good service.

John

Date: Thu, 10 Nov 2011

Terry Fairman

Good Evening

I wanted to contact you regarding your excellent sales and delivery service I received when

purchasing a replacement controller,the person I spoke to was efficient and pleasant to speak

making it easy for me to buy the product I needed. It is not often that you come across good

service these days and just wanted to ensure it didn't go unnoticed.

I would not think twice about using your company in the future.

Thank you

Regards

Mr T Fairman

Date: Fri, 4 Nov 2011

From: brian kimber

thank you my order which was delived on friday the 4th very good service.

brian.

Date: Mon, 31 Oct 2011

From: Glenn BURKETT

Many thanks for your quality service, both the product and delivery timeframes are excellent.

Kind Regards

G Burkett

Date: Tue, 25 Oct 2011

From: Vic Harby

Dear Team,

Many thanks for your prompt attention to my request.

Received this morning (Tues; 25th Oct) goods ok and working,

I know now where to send my orders to when needed.

Thanks again,

Vic Harby

Date: Wed, 19 Oct 2011

From: JOSEPH TRAYNOR

Replacement To shiba remote control arrived this morning.

5star service.

Thank you.

JJ Traynor

Date: Wed, 7 Sep 2011

From: simon nicholas

Thanks all ent well at this end, good job.

simon nicholas

Date: Sat, 15 Oct 2011

Hello all

Juste to say that I received the remote I bought you,

thanks for the

fast shipping.

Best regards,

Xavier.

Subject: YAMAHA DSPE800 REMOTE CONTROL

Date: Tue, 11 Oct 2011

From: Hosmangani Majothi

To: <sales@charleshyde.co.uk>

Many thanks for the excellent service.

The item is original Yamaha product and works fine saved me from lots of hassel and money (Bargain Price).

Received it next day with very good packaging.

Thanks again.

Regards

Hosman

Date: Tue, 27 Sep 2011

From: steve martin

To: <sales@charleshyde.co.uk>

Superb service and very courteous .

A refreshing change to receive standards we once could expect from each other,

but sadly no more now that the once Great Britain is just a small island and

just a part of the european super state where everything is so mediocre and

standards count for nothing..

Thank you gentlemen.

I now await from yourselves a price for the instruction manual we discussed in order that I may purchase this also.

Regards

Stephen J. Martin

Date: Fri, 23 Sep 2011

From: Simon Langley

To: sales@charleshyde.co.uk

Just wanted to write and thank you for the prompt delivery of my replacement remote (LG AKB72373701).

It arrived in the post the morning after I placed the order - excellent service!

Regards,

S R Langley

Date: Sat, 17 Sep 2011

From: howard gouldson <howard.gouldson1@ntlworld.com>

To: CHS <sales@charleshyde.co.uk>

i would like to say a big thank you to all concered when ordering my remote control

for my YAMAHA RXV467 the service was good and item despached as soon as available,

verry happy.

Regards

Howard Gouldson

Date: Wed, 14 Sep 2011

From: Margaret Wylie

To: Charles Hyde & Son <sales@charleshyde.co.uk>

I am pleased to report that my TV remote control arrived this morning

So very impressed by the speedy delivery

And the sweets were a lovely touch.

Thanks

Margaret

Date: Mon, 12 Sep 2011

From: cally

To: sales@charleshyde.co.uk

Thank you very much for the delivery of the Hitachi Remote Control RC5011.

It arrived the next day as promised, in perfect condition and full working order.

R HOFFMAN.

Date: Thu, 8 Sep 2011

From: Tracy Walker

To: Charles Hyde & Son

Thanks for the remote. It came today.

It works thankfully - my son is very pleased - and the sweets were a nice touch too :)

- made us all smile.

Thanks for a sppedy, efficient and pleasant transaction.

Tracy

Date: Fri, 2 Sep 2011

From: jason sloan

To: <sales@charleshyde.co.uk>

recived my remote 2day all working fine brand new highley recommened folks

fast and responsive great seller

will buy again thanks.

jason

Date: Thu, 1 Sep 2011

Many thanks for your very prompt response to my order and next working day delivery.

I am extremely impressed.

Thanks

Gary

PS Shame I was not so quick to give praise!!!

Date: Sat, 27 Aug 2011

Hi,

Thanks very much for a great service: 23 hours from order placed to

delivery. Spot on.

Regards,

Stephen Parry

Date: Sat, 20 Aug 2011

Hallo,

I only want to give a comment for your testimonial section:

Thank you very much for the fast delivery. 5 days and the remote arrived here in Germany.

I really was surprised.

Excellent service for a very good price. Greetings from Germany,

Jens Kemke

Date: Sun, 21 Aug 2011

i am pleased with your speedy delivery i will recomend you to other

people thanks for the sweets you made an old women happy the controls

work perfect.

thanks maureen

Date: Sat, 20 Aug 2011

This was ordered late Thursday night, delivered on Saturday morning,

and worked (as I no doubt it should, but you always worry) first time!

Very good service indeed.

You weren't quite the cheapest place (only by a couple of pounds) but the other company didn't actually have the item in stock,

and there had been a lot of adverse comment on the internet about delays in orders arriving from them.

You said you had it in stock and so it proved.

First class. Thanks very much.

Regards

David Winter

Date: Wed, 17 Aug 2011

Thank you. The remote arrived yesterday and it's even better than the original.

I was a bit wary of buying online but it's been a good, hassle-free experience.

Very happy with the service throughout.

Date: Fri, 12 Aug 2011

Just wanted to thank you for your excellent service.

From entering your website -the whole process of finding the correct remote,

ordering it and getting our hands on it took less than 24 hours. Your website

works very quickly and efficiently and is visually very user-friendly.

Your dispatch and delivery is very quick and we loved the added touch of the sweeties!

I wish all web companies could replicate your service and efficiency.

Regards,

Katie Beagles

Date: Tue, 9 Aug 2011

Ordered a Toshiba Remote Control yesterday noon - arrived today 9.30am - that's what I call "Service Par Excellence"

This is only the second time in 10 years that I felt obliged to sing a supplier's praises - Superb,

Regards,

Tom Macdonald

Date: Thu, 21 Jul 2011

Thank you for my remote control and your excellent service.

I would recommend you.

Thanks

Les

Date: Wed, 20 Jul 2011

Excellent service.

Very impressed.

Dr Graeme Kay

Date: Thu, 14 Jul 2011

I cannot recommend your company enough for the service I received.

I ordered a remote control yesterday on your web site and to my surprise it arrived today,

less than 24 hours later.

Well done.

Pauline Greenway

Date: Fri, 24 Jun 2011

From: andrew chajdas

Dear sir,

The hand set arrived today and is working fine.

Thank you for the swift responce to the order and the sweets are a great touch.

thanks again,

Andy

Date: Sat, 18 Jun 2011

From: Gillian Marsland

Product: Remote Control

I ordered a replacement Toshiba TV/DVD remote control on Friday 17th.June and received it today, 18th.June.

What service!!!

Thank you.

Gill Marsland.

Date: Fri, 20 May 2011

I would like to thank you for the trouble free service received.

The remote I required was easily found on your web site & the following process was fully explained with delivery as promised.

I would not hesitate to recomend your site.

Regards

Anne Harding .

Date: Thu, 12 May 2011

From: hunter alistair

Thank you for the quick turnaround.

Regards

Alistair Hunter

Date: Thu, 12 May 2011

From: Rob Cowie

Thanks very much for the prompt delivery.

I've been without a remote for nearly 5 months.

I'd forgotten how annoying it was.

cheers,

Rob Cowie

Date: Tue, 10 May 2011

From: Tomi Kohtamäki

Good and fast progress.. remote works and I`am Happy for your service. :)

Tomi

Date: Fri, 6 May 2011 09:14:28 -0400 (EDT)

From: Stan Unwin

Hello,

I received the romote control as ordered, just to say I am very pleased with the service,

the goods arrived in perfect condition and is now being used,

I am very satisfied,

please pass on my comments to all concerned with order,

I will not hesitate to do business with you in the future.

Many thanks

Stan Unwin

Date: Wed, 20 Apr 2011

From: Bernard ROY

Hello !

Thank you for the remote control and your very good service.

Regards

Bernard ROY

Date: Fri, 15 Apr 2011

From: Peter Wahl

Ladies and gentlemen,

The item as listed below just arrived today.

I will recommend you: it was a very fast despatch,

Find Remotes is very reliable!

Everything was perfect!

Thank you very much.

Peter Wahl

Date: Fri, 15 Apr 2011 07:42:14 +0100

From: steve higgins

Thank you for such a speedy transition,ordered my LG remote on 12/4/11 and it turned up 14/4/11 and works a treat.

This is the second time I've used yourselves over the years and the service is still second to none,once again thank you.

Would highly recommend your company to anyone (also got 4 sweets,a very nice touch)

Regards

Steve Higgins

Date: Sat, 2 Apr 2011

From: Tanya Brockman

Hi,

I just purchased a replacement remote for a Toshiba DVR19DTKB2 dvd/video recorder.

I placed the order on Thursday 31st March and it promptly arrived on Friday 1st April.

It works perfectly and now means I can fast forward the boring bits at the beginning of a dvd :)

Thank you so much for such a speedy service,

I will definitely recommend you to my family and friends and use your services again.

Tanya (Peterborough)

p.s. thanks for the sweeties too, that was an unexpected but welcome surprise.

Date: Sun, 27 Mar 2011

From: Carolyn Martin

Just wanted to say how impressed we were with your service - and the sweets went down well too :-)

Great to have a working remote again and arrive so quickly -

we've bookmarked your website and will definitely recommend you to friends and family.

Thank you.

Best wishes

Carolyn Martin and family

Date: Sat, 26 Mar 2011

From: Dave Jacobs

Very impressed by your speedy delivery, a pleasure to do business with you.

Regards

Dave

Date: Tue, 22 Mar 2011

From: Zubeir Abdallah

thanks just got my item just want to thank you for the time taken to dispatch the remote

its efficient and would definitely recommend everyone to do business with you

thanks again

Date: Tue, 8 Mar 2011 21:25:10 +0000 (GMT)

Hi,

Just wanted to thank you for speedy service and remote.

Regards

Barbara Wilcox

Date: Fri, 4 Mar 2011 12:57:40 +0000 (GMT)

thanks i have received kenwood remote dpr3090 been looking for years to get one

glen herron

Date: Thu, 3 Mar 2011 10:51:30 +0000 (GMT)

Hi guys,

Just to say thanks for the fantastic service,

remote arrived the next day (when even the Panasonic store were out of stock),

works perfectly.

And thanks for the sweets as well!

Please feel free to use this as a testimonial.

Many thanks again

Luke

Date: Wed, 2 Mar 2011 21:29:50 +0000 (GMT)

Hi,

Received my Yamaha RAV 12 remote today.

Thank you.

Excellent service. Will recommend to friends.

Regards,

David C. Lockhart

Date: Mon, 14 Feb 2011 17:27:29 -0000

Dear Charles Hyde,

Just to let you know my order 0336 invoice #859110 a Sanyo TV remote arrived safely

and in good time. Many thanks to all staff involved

W. A. Bellanato

Date: Wed, 9 Feb 2011 17:54:26 +0100

Good Evening,

I recently placed an order for a remote control and I just wanted to say thank you

for providing an excellent service,

quick delivery with no hassle and I could not be happier.

Many Thanks to all at Charles Hyd

Ashley Ferrer

Date: Wed, 2 Feb 2011 18:21:25 +0000

Hi I ordered my LG remote from yourselves yesterday afternoon.

I am so amazed I received the remote first class post within less than 24 hours from ordering.

Thank you for your amazing service keep it up!

Nasima

Date: Wed, 2 Feb 2011 18:02:07 +0000 (GMT)

Thank you very much for a speedy service,

all works fine.

Regards Mike.

ps. I like your packaging.

Date: Thu, 27 Jan 2011 15:11:52 +0000

I received my TV Remote Control today and it seems to be working fine.

Thank you for an excellant service.

I have passed your details to a local supplier

Gerry

Date: Sat, 1 Jan 2011 12:55:17

From: Chris Trowbridge

To: Find Remotes c/o Charles Hyde

Extraordinary service!

The remote control arrived less than 24 hours after I'd ordered it.

Very impressive.

Many thanks

Chris

Chris Trowbridge

Date: Thu, 16 Dec 2010 20:56:29 +0000 (GMT)

From: WILLIAM PENNELLS

To: Jo (CHS) <jo@charleshyde.co.uk>

Dear Jo

Thank you for your help received the remote today my husband is very happy as he can now use his

guide and info features for sport and news and my daughter was happy with the sweets.

Thank you again and Merry Xmas

The Pennells family

Date: Thu, 9 Dec 2010 11:22:50 +0000

From: Raina Patel

Dear Jo

I would like to take the time to say thank you for sorting out a replacement control for me & as a result of your service

would always recommend you anduse your servixes again. The tvcontrol arrives safely & is working fine

with thanks & wishing you all a veryhappy xmas

Raina Patel

Date: Sat, 4 Dec 2010 11:31:24 +0000 (GMT)

From: Mike Allen

To: sales@charleshyde.co.uk

Dear Sir/Madam

Thank you for your quick response with our replacement remote control.

I didn't realise how much i would actually miss it. The kids liked the sweets.

Nice touch.

Mike

Date: Mon, 29 Nov 2010 14:51:39 +0000

From: maureen robinson

To: <sales@charleshyde.co.uk>

Toshiba remote received exactly as notified. I am very, very impressed with the service and the price and the product.

Thank you very much for the efficient way my order was handled.

I will be recommending you to others - in fact I have already started doing just that!

Maureen Robinson

Hi Jo

I recived the replacement remote yesterday.

Many thanks for your help, its nice to see that good customer service is still out there somewhere!!

Kind regards

Jane

Date: Mon, 22 Nov 2010 11:48:20 +0000 (GMT)

From: MRS A JOHNSON

To: sales@charleshyde.co.uk

Customer Name: MRS A JOHNSON

Product: REMOTE CONTROL

Comment: JUST AN E-MAIL TO THANK YOU FOR YOUR VERY EFFICIENT SERVICE,

ORDERED REMOTE CONTROL 4.30PM FRIDAY AND IT ARRIVED SATURDAY AM. THANKS AGAIN

Date: Wed, 17 Nov 2010 09:33:10 +0000

From: Mark Palmer

To: sales@charleshyde.co.uk

Hello,

Just a quick Email to say thanks very much for the remote control which arrived a day after I ordered it,

is exactly the same as the old one and works perfectly.

Many thanks

Mark Palmer

Date: Sat, 13 Nov 2010 14:07:29 +0000 (GMT)

From: Roy F. Thomson

To: sales@charleshyde.co.uk

Hi Folks,

A short note thanking u for the excellent delivery of order 837729,

working perfect,great pleasure in dumping old one,

Thank u again

Cheers RFT

Date: Thu, 11 Nov 2010

From: Debbie Farmer

To: <sales@charleshyde.co.uk>

Thankyou for the quick response to my order.Very pleased with the fast delivery.

My control was very reasonable in price,I found your site very helpful.

Mrs Deborah Farmer

Date: Sun, 7 Nov 2010

From: mark everest

To: <sales@charleshyde.co.uk>

Just to say thanks for a fast, polite and honest service, the remote is the right one and works just fine.

I would have no hesitation in reccomending your company or using it again.

Kind regards,

Mark Everest. (A VERY HAPPY CUSTOMER)

Dear Sirs,

I'm just emailing to thank you for your fast and efficiant service.

I got the remote control this morning and it works perfectly.

Thanks again.

With Kind Regards,

Alison Scott, Airdrie.

Date: Wed, 20 Oct 2010 14:54:08 +0100

From: darren warren

To: Jo (CHS) <jo@charleshyde.co.uk>

hi there jo,

thank you for your speedy reply.

I got the remote to work thanks.

Lets just say it was operator error lol.

Many thanks again for your help and speed of service not only with my initial order and dispatch

but also with how you deal with the customer service and after support.

Kind Regards

Darren Warren

Date: Thu, 14 Oct 2010 17:35:37 +0100

From: Helen Ogilvie

To: <sales@charleshyde.co.uk>

My account: REMNEW 1972

Invoice no: 829339

Many thanks for the remote control which I received yesterday.

I am very happy with it and with the service from your company.

Very customer friendly.

Regards Helen Ogilvie

Wed, 20 Oct 2010
From: darren warren

To: Jo

hi there jo,
thank you for your speedy reply.
I got the remote to work thanks.
Lets just say it was operator error.
Many thanks again for your help and speed of service not only with my initial order and dispatch but also with how you deal with the customer service and after support.

Kind Regards

Darren Warren

Date: Thu, 14 Oct 2010
From: Helen Ogilvie

My account: REMNEW
Invoice no: 829339

Many thanks for the remote control which I received yesterday.
I am very happy with it and with the service from your company.
Very customer friendly.

Date: Tue, 28 Sep 2010

Hello i ordered a replacement remote control for my Technics hi-fi.

Can I just say what a fantastic company you are, not only did it come in double quick time.

I also received some complimentary sweets. Thankyou so much for a great service. I will highly recommend you.

Once again THANKYOU.

Mr Davies, Bury , Gtr M/cr.

Date: Thu, 23 Sep 2010

The remote arrived on Wednesday after being ordered on Sunday.

Communications all the way through the process were excellent and delivery

was prompt. The inclusion of a small amount of toffees was a nice touch.

Keep up the good service, I would certainly recommend you to anyone in

search of a remote and will use you whenever I have need in the future, all

in all an excellent service with an emphasis on customer relations.

Ian Goodier

Date: Tue, 28 Sep 2010

Hi there I just had to email and thank you for your prompt response my order.

I recieved the package this morning which included a bag of sweeties.

I was having a bad day so seeing them made me feel better such a lovely thing to do.

My sister died recently and she left her TV to me but the control could't be found.

I was wondering if you know where I might get a Users Guide. I have emailed Toshiba but they haven't got back to me.

Best wishes

Jenny x

Date: Sat, 18 Sep 2010 17:40:30 +0100

To: <sales@charleshyde.co.uk>

I ordered a toshiba DVD remote control which came in double quick time. Thank you for the sweeties! I will certainly recommend you.

Linda Wigley

Date: Wed, 15 Sep 2010 19:23:30 +0100

To: <sales@charleshyde.co.uk>

Thank you for my remote received this morning.

It was first class service and I am very pleased with the transaction.

It worked perfectly from the word go. Would certainly do business with you again.

Neil Pelling.

Date: Tue, 14 Sep 2010 20:43:29 +0100

To: sales@charleshyde.co.uk

Thank you so much for quick delivery. Dispatched same day, i got it to Northern Ireland as fast I could expect. Everything was great. I wasnt 100% of the remote website, as I havent heard or could find many comments about the site on forums or websites, but Im glad I did. Thanks for quick delivery.

Date: Tue, 7 Sep 2010 12:20:46 +0100

To: Jo (CHS) <jo@charleshyde.co.uk>

Hi Jo,

Thanks for reply, have placed an order, hope it works ok otherwise the old girl will keep me getting out of bed to change channels etc. (and winter is coming).

Alan.

Date: Sun, 29 Aug 2010 01:28:39 +0000 (GMT)

To: sales@charleshyde.co.uk

Dear sir,

I am very impressed with the speed and effiency of your service with my recent order. It was a lot less expensive than other suppliers and arrived very quickly. The little thank you pack is also a nice gesture. Would definately use your service again. THANKS

Subject: Toshiba Remote

Date: Wed, 4 Aug 2010 14:18

References: <4C56C336.2030201@charleshyde.co.uk>

Thank you for the remote – wonderful speedy service.

Arrived next day once payment was sorted out.

The complimentary sweets were a lovely touch – thank you.

Jane Higginson

Re: Find Remotes: Order Confirmation #59810081101554

Date: Thu, 12 Aug 2010 16:57

To: Find Remotes <sales@charleshyde.co.uk>

Dear CHS

Thanks for the excellent service, and of course the sweets.

Graham

On 14/08/2010 11:33, Elaine Brown wrote:
Good Morning

I have just ordered the remotes shown below. I was just a little worried as you may see from my history that I have now ordered 4 of the same remote. I am not buying them for resale, I have a mother with dementure and she keeps loosing them. Thank you for your excellent service. I would always recommend you.

Kind regards

Elaine Brown

Date: Sat, 21 Aug 2010 18:45

Thank you very much for getting me a new remote so quickly it was very much apprecaited,

It was a pleasure doing business with you.

Many Thanks

Tim Fitzsimons

Hallo,

I like to thank you for this quick and serious transaction.

I looked in germany for this special rc and couldn´t found it.

you had one.

Thanks a lot