Terms & Conditions

ORDERS

All products which are not on in stock at the time of ordering are subject to availability from our suppliers.
If more than one item is required orders will not normally be despatched until all items can be delivered.


NEXT DAY

When you see NEXT DAY beside a product we mean we have free stock of at least 1 part and if you live in mainland UK you will receive your order by First Class Mail.

Last order time for next working day is 4:00 PM UK time


CREDIT CARD PAYMENTS

Credit Card Payments will not normally be taken until the full order is ready for despatch, (the exception to this would be for very valuable parts which have to be ordered especially for you). In this case we will email you before we do this.


PRICES

PLEASE NOTE: Prices are correct for parts currently held in stock, but may be subject to alteration WITHOUT further notice if they have to be ordered and our supplier has increased the price to us.
Prices displayed for products and delivery are inclusive of V.A.T.


DELIVERY METHOD

Our normal method for delivery of Remote Controls is first class post.


DELIVERY COST OUTSIDE THE UK

For orders outside the UK each order will be individually quoted before delivery.


OUT OF STOCK ITEMS

Items which are out of stock on the day of ordering, will be automatically back ordered.
Goods will not normally be despatched until all requested items can be delivered to-gether.


RETURNS

Goods will not be accepted for return without a returns authorisation.

Email returns@charleshyde.co.uk for an authorisation.

Unsuitable items will be credited in full providing they are returned in perfect packaging and in a saleable condition.

Handling and postage/delivery charges are not refundable.


CLAIMS

Claims for short delivery or damage must be made in writing to our Head Office or by email to sales@charleshyde.co.uk within FIVE DAYS from receipt of goods.


OWNERSHIP

Until full payment has been received by the Selling Company (C.H.S.) of all amounts due from the Buyer under this Contract or otherwise, the property in the goods shall remain with C.H.S. and the Buyer shall store them so that they are readily identifiable as belonging to C.H.S. If the goods have been resold the Seller's beneficial entitlement shall attach to the proceeds of resale or to a claim for such proceeds. The Buyer shall be the trustee in respect of such proceeds of resale until payment has been received by C.H.S.


RETENTION OF TITLE

If any payment is overdue under our published terms, or the Buyer ceases to trade or enters into any arrangement with his creditors or has a receiver appointed or a petition is presented or a resolution passed for the winding up of the Buyer (if a company) other than for the purpose of a bona fide reconstruction or amalgamation, the Company's consent to the Buyers possession of his goods cease and C.H.S. or C.H.S.'s agent may recover them forthwith from the Buyer or from any person not being a bona fide purchaser of them without notice of this clause and C.H.S. may enter upon the premises where its Goods may be, to search for and remove them.


TERMS OF PAYMENT

Customers may pay by Credit or Debit Card. BACS or by sending Postal Orders or a Cheque with a written order.
Payment by cheque may result in the order being delayed whilst the cheque is cleared.


OUTSTANDING INVOICES

The Company reserves the right to sue any Debtor for full payment of all outstanding invoices. In such event the Buyer shall be responsible for legal costs in the preparation and completion of the Company's action for debt.


SPECIFICATIONS

On this site, specifications are, to the best of our knowledge correct. We do, however, reserve the right to alter them without notice if absolutely necessary.


COPYRIGHT STATEMENT

Reproduction of part or all of the contents of any of this and all subsequent pages hosted within the "findremotes.com" or "charleshyde.co.uk" domains is prohibited except for the following exception; these pages may be downloaded onto a hard disk or printed for your personal use provided that you include this copyright notice on each copy and that you make no alterations to any of the pages and do not use any of the pages in any other work or publication in whatever medium stored. No part of this web site may be distributed or copied for any commercial purpose without prior written consent of the owner of the company.

Charles Hyde & Son Ltd acknowledge the relevant copyrights and trademarks of any companies or organisations who are referred to within this web site, whether they are in textual, pictorial or any other format.